Payment & Shipping

Prices and Shipping Costs

Our prices include the applicable statutory value-added tax (VAT), but do not include shipping and packaging costs.

Shipping costs are specified in our price details in our online shop. The total price, including VAT and applicable shipping costs, will also be displayed in the order mask before the customer submits the order.

The following packaging and shipping costs will be charged to the customer:

Shipping within the Federal Republic of Germany:

Our Delivery Terms:

Prices are ex-works, excluding packaging and shipping costs, but including statutory value-added tax.

Within the Federal Republic of Germany:

Shipping is handled via parcel service with a flat packaging and shipping fee of €6.99 gross.

Small parts or spare parts shipped individually will be calculated based on net weight and sent via postal service at a flat rate of €3.20 or €2.30, including statutory value-added tax. In the event of higher goods value for small parts, we reserve the right to ship via recorded delivery (drop-in registered mail) at €4.50 or €5.70 gross, depending on weight.

When ordering the storage box for I7/A7, an additional bulky goods surcharge of €9 will be charged. Due to its dimensions, it is classified as bulky goods by DHL.

Outside the Federal Republic of Germany: Figures provided in net prices, as the respective local value-added tax will be added.

Shipping is carried out via postal delivery. Delivery cash-on-delivery (COD) is unfortunately not possible.

Shipping costs per package for packages to the following regions are:

Austria = AT:

up to 6kg = €10.00; from >6 - 10kg = €12.00; from >10 - 17kg = €14.00; from >17 - 22kg = €16.00; from >17 - 31kg = €18.00

Switzerland = CH:

up to 6kg = €22.00; from >6 - 10kg = €24.00; from >10 - 17kg = €26.00; from >17 - 22kg = €28.00; from >17 - 31kg = €30.00

Belgium = BE, Denmark = DK, France = FR, Netherlands = NL, Poland = PL, Czech Republic = CZ, Monaco = MC, Luxembourg = LU:

up to 6kg = €17.00; from >6 - 10kg = €20.00; from >10 - 17kg = €23.00; from >17 - 22kg = €26.00; from >17 - 31kg = €31.00

Andorra = AD, Italy = IT, San Marino = SM, Liechtenstein = LI, Slovakia = SK, Slovenia = SI, Spain = ES, Hungary = HU, Vatican City = VA:

up to 6kg = €18.50; from >6 - 10kg = €22.00; from >10 - 17kg = €27.00; from >17 - 22kg = €31.00; from >17 - 31kg = €37.00

Ireland = IE, Malta = MT, Greece = GR, Portugal = PT, Croatia = HR, Estonia = EE, Lithuania = LT, Latvia = LV, Romania = RO, Bulgaria = BG, Cyprus = CY:

up to 6kg = €19.00; from >6 - 10kg = €23.00; from >10 - 17kg = €30.00; from >17 - 22kg = €35.00; from >17 - 31kg = €43.00

Albania = AL, Bosnia and Herzegovina = BA, Finland = FI, Sweden = SE, Iceland = IS, North Macedonia = MK, Republic of Montenegro = ME, Norway = NO, Serbia = XS, Ukraine = UA, Belarus = BY, Greenland = GL, Republic of Moldova = MD:

up to 6kg = €24.00; from >6 - 10kg = €27.50; from >10 - 17kg = €36.00; from >17 - 22kg = €42.00; from >17 - 31kg = €52.00

United Kingdom = GB, Algeria = DZ, Georgia = GE, Israel = IL, Lebanon = LB, Libya = LY, Morocco = MA, Russian Federation = RU, Syria = SY, Tunisia = TN, Turkey = TR, Egypt = EG:

up to 6kg = €33.00; from >6 - 10kg = €40.00; from >10 - 17kg = €55.00; from >17 - 22kg = €65.00; from >17 - 31kg = €82.00

South Africa = ZA, New Zealand = NZ, Australia = AU:

up to 6kg = €66.00; from >6 - 10kg = €89.00; from >10 - 17kg = €130.00; from >17 - 22kg = €158.00; from >17 - 31kg = €201.00

United States = US, Canada = CA, South Korea = KR, Japan = JP, Afghanistan = AF, Armenia = AM, Azerbaijan = AZ, Bahrain = BH, Brunei = BN, China (PRC) = CN, India = IN, Indonesia = ID, Iraq = IQ, Iran = IR, Kazakhstan = KZ, Qatar = QA, Kuwait = KW, Maldives = MV, Nepal = NP, Papua New Guinea = PG, Philippines = PH, Saudi Arabia = SA, Singapore = SG, Sri Lanka = LK, Thailand = TH, United Arab Emirates = AE, Angola = AO, Argentina = AR, Bahamas = BS, Barbados = BB, Belize = BZ, Bolivia = BO, Botswana = BW, Brazil = BR, Burundi = BI, Chile = CL, Costa Rica = CR, Democratic Republic of the Congo = CD, Dominican Republic = DO, Ecuador = EC, El Salvador = SV, Ivory Coast = CI, Fiji = FJ, Gabon = GA, Gambia = GM, Ghana = GH, Grenada = GD, Guatemala = GT, Guinea = GN, Haiti = HT, Honduras = HN, Jamaica = JM, Yemen = YE, Cameroon = CM, Cape Verde = CV, Kenya = KE, Colombia = CO, Comoros = KM, Republic of the Congo = CG, Cuba = CU, Lesotho = LS, Liberia = LR, Madagascar = MG, Malawi = MW, Mali = ML, Mauritania = MR, Mauritius = MU, Mozambique = MZ, Myanmar = MM, Namibia = NA, Nicaragua = NI, Niger = NE, Nigeria = NG, Pakistan = PK, Panama = PA, Paraguay = PY, Peru = PE, Rwanda = RW, Zambia = ZM, Samoa = WS, Senegal = SN, Seychelles = SC, Sierra Leone = SL, Zimbabwe = ZW, St. Lucia = LC, Sudan = SD, Suriname = SR, South Sudan = SS, Tanzania = TZ, Togo = TG, Tonga = TO, Trinidad and Tobago = TT, Chad = TD, Tuvalu = TV, Uganda = UG, Uruguay = UY, Venezuela = VE, Central African Republic = CF, Ethiopia = ET:

up to 6kg = €61.00; from >6 - 10kg = €77.00; from >10 - 17kg = €105.00; from >17 - 22kg = €127.00; from >17 - 31kg = €160.00

These prices do not include German value-added tax.

Taxes, customs duties, and other shipping fees or levies are to be borne by the customer. If an order covers more than one delivery address, shipping costs will be charged per delivery address. Cash on delivery (COD) is not available for orders with multiple delivery addresses!

Terms of Payment

The customer can choose from the following payment methods:

Prepayment (Bank Transfer):

Upon receipt of the order, the goods will be packed for the customer, and our invoice will be sent via email. We kindly ask the customer to wait for this email. The transfer is then to be made by the customer using the attached payment slip. The customer and/or invoice number must be specified to ensure prompt dispatch of the goods. The delivery time will be extended by the time taken until payment is received. The goods will remain reserved for the customer for 2 weeks. After this period, we reserve the right to withdraw from the sales contract and sell the goods elsewhere. Any payment received after withdrawal will be refunded to the customer.

Cash on Delivery (COD):

This payment method is only available for deliveries within Germany (for additional costs, see delivery terms).

For COD shipments that cannot be delivered through no fault of our own (refusal of acceptance, payment not possible upon delivery, etc.), we reserve the right to charge an administrative fee of 8.00 euros.

Direct Debit:

Recommended for urgent shipments. However, this payment method is only possible if the specified bank account belongs to a credit institution in Germany. By providing their bank details, the customer authorizes us to debit the invoice amount from their account once for this specific order. Should we incur additional expenses due to insufficient funds in the account, we reserve the right to pass these costs on to the customer.

Payment by credit card is currently not yet supported.

Early payment discounts (cash discount/Skonto) are not available.

We accept no liability for cash or checks sent by mail.

Offsetting with counterclaims or the retention of payment due to such claims is only permissible if the counterclaims are undisputed or have been legally established. This does not apply to notices of defects or counterclaims arising from the same purchase agreement.